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UK DELIVERY POLICY

All products will be shipped as soon as possible subject to availability of product and credit/debit card authorisation.

All UK Mainland / UK Islands orders will incur a delivery charge of £2.95 regardless of size and weight. It should be noted that some of the parcels we ship can be up to 2KG and therefore we feel that the current level of charging reflects excellent value for our customers.

All UK orders will be shipped using Royal Mail 1st Class or Tracked Services.

If no one is able to accept the parcel at time of delivery a card will be left by Royal Mail stating that a delivery was attempted and how to schedule a re-delivery.

Due to the high cost of express delivery Needundies.com will not normally offer this service, however if this is essential for the order to be fulfilled, then we would ask you to contact needundies.com for a detailed costing.

We aim to ship within 3-6 working days**

We do retain a Proof of Postage receipt for all orders dispatched and we can provide this to our customers in cases where the goods have not arrived, parcels will not be considered as lost until a period of 15 working days (UK/EU) after the goods have been shipped by Needundies.com.

** For In Stock items only, due to demand for certain products, stock may have to be back ordered from our suppliers and this can normally add between 5 and 10 days for full order fulfillment.

All items will be shipped in discreet packaging with no reference to Needundies.com or that the package contains underwear / lingerie items.

INTERNATIONAL DELIVERY POLICY

All products will be shipped as soon as possible subject to availability of product and credit/debit card authorisation.

European Delivery

All deliveries within Europe will incur a minimum delivery charge of 4.50 GBP for orders up to 300g in weight PLUS additional charges per 100g over the 300g limit, orders over 1.5KG will incur a flat rate charge of 25 GBP.

Worldwide delivery - Excluding Arabian Peninsula*

Delivery to countries outside the UK / Europe will incur a minimum delivery charge of 5.95 GBP for orders up to 250g in weight PLUS additional charges over the 250g limit, orders over 2KG will incur flat rate charges dependent on weight.

We do retain a Proof of Postage receipt for all orders dispatched and we can provide this to our customers in cases where the goods have not arrived, parcels will not be considered as lost until a period of 15 working days (EU) or until a period of 30 working days (Worldwide) after the goods have been shipped by Needundies.com.

Worldwide delivery - Arabian Peninsula*

Worldwide delivery to Arabian Peninsula countries will incur a minimum delivery charge of 35 GBP for orders up to 1KG, additional charges depending on weight will be applicable up to a maximum of 3KG. Customers wishing to place order over the 3KG limit will need to phone our customer service team on +44 1977 703369 to request a delivery price. Tracking numbers will be available for all Arabian Peninsula orders, parcels will not be considered as lost until a period of  of 30 working days (Worldwide) after the goods have been shipped by Needundies.com.


*All items will be shipped in discreet packaging with no reference to Needundies.com. You may be liable to pay an import tax when your items are delivered, this is outside our control and the level of taxation will be dependant on the country of import. The value of the goods will be clearly marked on the customs labels / documentation and the reason for import will be shown as "Sale of Goods" / "Other", please DO NOT request that we mark the order as a "Gift" as this will be against taxation laws.

 COUNTRIES WE DELIVER TO:

 Antigua and Barbuda

Malta

 Argentina

Marshall Islands

 Aruba

Martinique

 Australia

Mauritius

 Austria

Mexico

 Bahamas

Micronesia

 Bahrain

Monaco

 Barbados

Netherlands

 Belgium

New Caledonia

 Bermuda

New Zealand

 Brazil    

Norway

 Bulgaria

Oman

 Canada    

Poland

 Cape Verde

Portugal

 Cayman Islands

Qatar

 Chile

Romania

 Christmas Island

Saint Barthelemy

 Cocos Islands

Saint Helena

 Cook Islands

Saint Kitts and Nevis

 Croatia

Saint Lucia

 Cyprus

Saint Martin

 Czech Republic

Saudi Arabia

 Denmark

Serbia

 Estonia

Seychelles

 Falkland Islands

Singapore

 Faroe Islands

Sint Maarten

 Fiji    

Slovakia

 Finland

Slovenia

 France

Solomon Islands

 Germany

South Africa

 Gibraltar

South Georgia

 Greece    

Spain

 Grenada

Sweden

 Guernsey

Switzerland

 Hong Kong

Taiwan

 Hungary

Thailand

 Iceland

Trinidad and Tobago

 Ireland

Turkey

 Isle of Man

Turks & Caicos Islands

 Israel

United Kingdom

 Italy

United States

 Jamaica

Venezuela

 Japan

Virgin Islands (UK)

 Jersey

Virgin Islands (US)

 Korea (South)

 

 Kuwait

 

 Latvia

 

 Liechtenstein

 

 Lithuania

 

 Luxembourg