PriVACY & cOOKIE POLICY have developed this policy because we want you to feel confident about the privacy and security of your personal information

What Information is Collected and how is my Information Used?

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).  

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.  

We will not e-mail you in the future unless you have given us your explicit consent to allow contact either by using a contact form on our site, "opting-in" to our newsletter during order placement or requesting via a form to be added to our Newsletter.

We may use a third party company to process our Newsletters and mailing lists, any company we will ensure that any company we choose to use will adhere to the Data Protection Act 1998.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

We do not send random marketing emails to personal email addresses (Spam).

When you place an order with, the information we will collect about you includes:  

- Your name
- Your invoice/delivery address
- Your phone number
- Your email address

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.  

Online payments are made via either Sagepay or Google Checkout, if you make an online payment you can be assured that we ( will never store or have visibility of your credit card details.

When we take an Offline payment made via telephone, we will request your full credit/card information, however as soon as the payment is taken and cleared the details are destroyed in accordance with the Data Protection Act 1998.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

The Use Of Cookies use of Cookies is used as sparingly as possible and are only used for the purpose of essential site functionality, any Cookies we do use are not used for advertising re-targeting.

PHPSESSID Cookie (Contains a PHP "session ID", expires when the browser is closed)

The "PHPSESSID" cookie is required so that the our site can recognise the same user clicking from page to page. Without it, every page would be treated as the first visit to the site, and anything added to the shopping basket would be instantly forgotten. Online shopping would, therefore, be impossible without the use of this Cookie.

SESSION Cookie (Contains a PHP "session ID", can also contain an email address and encrypted password, expires after one year)

The "session" cookie is intended for the user's convenience, our eCommerce system creates this with a copy of the initial session ID so that our users can be classed as "returning" and the contents of their shopping basket will still be available. If the user signs in with an email address and password, these login details are are also saved so that they can remain logged in when returning (the password is encrypted). 
If you wish you can sign-out of our site on completion of an order, your login details are then removed from the cookie. 

Google Analytics Tracking

We use technology to track the patterns of behaviour of visitors to our site, this is completely anonymous and uses Google Analytics tracking cookies. The information collated is stored by Google and is therefore subject to their own privacy policy which you can view here: Google Privacy Policy

The Google Analytics tracking cookies will be stored on your internet browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to anonymously identify you unless you modify your browser settings.

Google Analytics Cookies are as follows: 

__UTMA (Unique Visitor Cookie)

__UTMB & __UTMC (Session Tracking Cookies i.e what pages etc you are viewing)

__UTMZ (Referall Cookie, i.e how you reached us)

A good and very informative site to visit is the "" site which features browser specific information.

Privacy & Cookie Policy V3 - Valid From 26/04/2012 - Status: Current

Privacy & Cookie Policy V2 - Valid Until 25/04/2012 - Status: Archived

Privacy & Cookie Policy V1
- Valid Until 23/02/2012 - Status: Archived

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