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Testimonials


Just received my replacements after ordering the incorrect size. The service received has been 1st class, a rare experience these days. Will definitely be using your company again.
Many thanks
Gary


I received the parcel on Tuesday and wanted to say how impressed I am with the speed of your turnaround from order to delivery. well done, I will be back. Guy

Dear 'Need Undies'

Thankyou for your prompt action on my order. My 'undies' arrived safe and sound today and I am absolutely delighted - Thankyou!! I will use you again in the future of that I am certain, and I will pass on the word to all the ladies I know. WELL DONE ! Grace




Hi, I would just like to say that I received my order for underwear and am delighted with he prompt delivery and excellent service as my order was all I wanted with no errors.  I have to admit that I was nervous about overseas ordering but will be doing it again in the near future.
Thanks again (Customer From Eire)

Thank you AGAIN for the speed of the order.
I have received it today as stated in your email .
I have received it today as stated in your email .
 IF only every web based sales was as efficient as yours.
Thanks again look forward to dealing with you again. David 

Hi,  just wanted to say that after ordering my husband's favourite underwear this week  (so difficult to find in any store now)  and receiving it this morning, that the service you provided has been 2nd to NONE. The emails confirming the order and payment and responses from you at every stage has been excellent and informative.We were even able to check the order after receiving yet another email from you yesterday saying the goods had been dispatched. So a big THANK YOU to you and all the staff who obviously are committed to cusomer care and satisfaction. Well done and thanks again. Kathleen.

Hi
just like to thank you for a wonderful service and the fact you kept in touch with me
very pleased with goods
thanks again
ann

"I would like to take this opportunity to say a very big thank you for the manner in which you handled my recent order and query, and the speed with which it was delivered.
You can be assured of my future custom and I WILL be passing on the details of your firm and service to as many people I can."

Thanks again, David R
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"We are completely new to purchasing goods  'on line'  .
This order was really a little experiment for us, and we are both completely amazed how easy it was and efficient;  with the goods arriving this morning; well packed, and correct.  So we would like to say  "well done" to all your staff involved with transaction"
Many Thanks,        Keith L

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"Many many thanks for your excellent service. If only all internet companies were as good as you.

Kind regards, very satisfied customer"

Mark S

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"This is just a short note to thank you for the excellent service in processing my order which - quite remarkably considering it is the week after Xmas - has arrived this morning.

For some reason the local shops don't seem to stock these briefs anymore, so it was lucky that I found your website. Needless to say that I am very impressed not only with the very prompt delivery but also with the free p&p and good follow-up order emails. I will certainly be ordering from you again in the future.

Thanks again and a Happy New Year!"

Mr Harley, Linconshire
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"Hello There,
I apologise in the delay in writing to you, but wanted to thank you very much for getting back to me so quick after my original enquiry and the excellent customer service you showed by sending me an additional "String" due to the delay in my order. I am pleased to say all 3 pairs arrived a couple of days later and were perfect.
Thanks once again
Kind regards
Carrie (A very satisfied customer)"
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"Dear Elaine,
Many thanks for resolving this. I know unexpected problems do crop up but i have been very impressed with the way you have overcome this & offered alternatives etc.
I will be more than happy to shop with you again.
Best regards,

Dan."
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"Many thanks for your help. I appreciate the speed with which you dealt with  my query and also the speed of the delivery of the goods.

Pat M"
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"Thanks for a fantastic service! I only placed the order yesterday afternoon and the goods were delivered this morning. I will definitely be using you again and recommend you to friends.

Thanks again.

Simon G"